extends usability of voice servers to mobile devices to meet regulatory compliance
collects CRM information for CRM server using the mobile phone
makes it possible to instantly share content (meeting notes) with other members
of the team
team leads have access to all activities and all recorded content of their team
members
tracks location and activities of employees as and when required
records phone calls, meetings,
and voice notes and organizes
them in one single place for easy reference
full context information is embedded in recorded files and the server application
automatically saves the context and creates the contacts/accounts if not already
present and links the content to them
Implement check against security and confidentiality breach
